Hotels Operations Management

HOTEL OPERATIONS MANAGEMENT

OPERATIONS THAT DEFINE WORLD-CLASS HOSPITALITY

Royalton Hotels & Resorts, our Hotel Operations Management division is at the heart of delivering seamless guest experiences. By managing a diverse portfolio of properties across leading brands, we ensure each destination exceeds expectations through exceptional service, innovative operations, and consistent quality.

PARTNERSHIP

Royalton Hotels & Resorts is a proud partner of Marriott International, operating within the Autograph Collection and fully integrated with Marriott Bonvoy — the world’s largest and most powerful loyalty program.

Royalton Hotels & Resorts

Royalton Hotels & Resorts is a top hotel management company with a team of dedicated hospitality experts across different areas.

Market Presence

We maintain a strong corporate presence, actively operating across eight countries and delivering consistent performance on an international scale.

Excellence in Service and Distribution

Operational expertise that guarantees memorable stays for every guest and a strong distribution strategy with diversified channel mix and one of the most solid direct channels of its kind

Operational Consistency

Industry-leading distribution, strong GOP results, and guest loyalty through Marriott Bonvoy integration.

Brand Leadership

Managing premier brands such as Royalton Luxury Resorts, Planet Hollywood Hotels & Resorts, Mystique by Royalton, Grand Lido Resorts, Memories Resorts & Spa, Starfish Resorts, Resonance Resorts, and Grand Memories.

Recognition & Awards

Over 200 accolades, including AAA Diamonds, Travel Weekly Magellan Awards, and Caribbean’s Leading All-Inclusive Resorts.

rooms

annual guests

industry awards

years of experience

ICONIC BRANDS

From family-friendly escapes to adults-only luxury, our portfolio meets the needs of every traveler.

NORTH AMERICA

Pipeline: 2

Caribbean & Latin America

Open: 23

Pipeline: 12

EMEA

Pipeline: 5

ASIA PACIFIC

Pipeline: 1

Pipeline Total

Family Resorts

Adults-Only Resorts

Boutique Stays

Marriott Affiliated Resort

23 Owned hotel & resorts, 20+ in pipeline

We make scale possible thanks to our distinctive synergies and worldwide distribution. These unparalleled advantages enable us to access major source markets worldwide, achieve ADRs above market average and further enhancing our ability to provide exceptional guest experiences that exceed industry standards.

HONORS AND DISTINCTIONS

Setting Industry Standards through our Management Strategies

FOCUS ON EVERY DETAIL

From personalized service to exceptional dining, wellness, and entertainment options. Guests at our resorts enjoy not just a stay but an experience that defines world-class hospitality.

INSPIRING DESTINATIONS

CANCUN

A paradise of white sands and turquoise waters, Cancún blends Mayan history with modern luxury. From vibrant nightlife to breathtaking nature, every moment is unforgettable.

MONTEGO BAY

Jamaica’s lively north coast, Montego Bay boasts golden beaches, reggae rhythms, and lush landscapes. A perfect mix of energy, relaxation, and island charm.

NEGRIL

Famous for Seven Mile Beach and dramatic sunsets, Negril offers turquoise waters, rugged cliffs, and a laid-back luxury escape.

PUNTA CANA

Palm-fringed beaches and sparkling waters define Punta Cana, a tropical sanctuary with luxury resorts, golf, and endless adventure.

SAINT LUCIA

Lush landscapes, volcanic peaks, and hidden waterfalls make St. Lucia a haven of natural beauty, romance, and exploration.

GRENADA

The “Spice Island” enchants with nutmeg plantations, waterfalls, and untouched beaches—a perfect blend of nature and culture.

ANTIGUA

With 365 beaches and rich history, Antigua offers soft sands, crystal waters, and a timeless Caribbean escape.

GUANACASTE

Costa Rica’s golden shores and volcanic landscapes create a paradise for adventure seekers and nature lovers alike.

EXCELLENCE ISN’T JUST A GOAL. IT’S OUR STANDARD.

Royalton Hotels & Resorts’ success is the result of a perfect orchestration of its Operations, Sales, Marketing, Distribution, Revenue Management, Technology and Financial services.

This solid multidisciplinary teams of hospitality professionals has set a new benchmark within our industry.

OPERATIONS THAT ​DEFINE WORLD-CLASS HOSPITALITY